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Quality First Coach (FT)

Tucson, ArizonaFull-time
About the Job
The role of the coach is to engage and support early care and education programs in the quality improvement process of Quality First, Arizona’s quality improvement and rating system.


The Quality First Coach:
  • Establishes positive and collaborative relationships with enrolled Quality First providers (child care centers and family child care providers), working with each site a minimum of 4 to 6 hours monthly.
  • Reviews assessment data with the provider and assists in writing a Quality Improvement Plan (QIP), including well-defined goals, steps to reach goals and realistic timelines.
  • Provides asset-based coaching visits to enrolled sites to support, monitor and evaluate site progress toward reaching the goals on the QIP.
  • Assists participants with identifying equipment, materials, and other needs that will guide them to determine the best use of the Program Improvement Grant Funds based on the QIP
  • Collaborates with Quality First partners and other community agencies to provide services and resources to enrolled participants, such as A.D.E. and Child Care Health Consultation.
  • Attends all professional development training and workshops as identified by the Quality First partners and funding agencies
  • Performs other duties as assigned.

  • Bachelor’s or master’s degree in early childhood education, child development or related field. Some college coursework in early childhood education is required if the degree is in a related field and at least 5 years of full-time experience as a teacher or primary care provider in early care and education setting with infants, toddlers or preschoolers (center or home-based)
  • Bilingual in Spanish Strongly Preferred
  • Previous experience in and/or knowledge of coaching or mentoring in early care and education settings, child development, family dynamics, early childhood education, quality early care and education indicators, curriculum and assessment in early childhood, Arizona Early Learning Standards, Adult Learning principles, community resources
  •  Frequent travel within the county to sites (daily) and occasional travel throughout the state for training (approximately 2-3 times a year). There will be frequent travel to Phoenix for new coach training for approximately six months after the hire
  • Location: must be able to provide direct service to the designated client base in the Kingman, Bullhead City, or Lake Havasu area.
  • Maintain a functional and safe home working space with adequate internet connection for the job. 
  • Comply with all agency and program policies and procedures including confidentiality, employee conduct, computer usage and dress code.
  • Meet program/department’s performance and productivity standards. 
  • Attend required agency and program/department meetings. 
  • Adhere to the schedule agreed upon with the supervisor.
  • Follow and model CFR’s core values. 
  • Participate in PQI initiatives.
  • Must be eligible and able to obtain a Level one fingerprint card.
  • Must have a valid Arizona driver’s license, vehicle, and insurance and meet agency liability insurance requirements.
  • Consistent with CDC’s new streamlined guidance, the Safer Federal Workforce determined COVID-19 workplace safety protocols will not vary based on vaccination status or otherwise depend on vaccination information. Due to this determination, requiring, requesting, or collecting vaccination status information is suspended. For current status of the COVID-19 vaccine requirement and/or questions, please contact Human Resources at

  • Sitting for extended periods of time daily; standing and walking short distances.
  • Moderate twisting, bending, stooping and lifting up to 40 pounds in the performance of assigned duties.
  • Ability to use a variety of office equipment and machines as referenced.
  • Normal manual dexterity and eye-hand coordination are required.
  • Repeated hand-wrist movement is required.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Any offer of employment is contingent upon drug tests and fingerprint clearance.

The nature of the position involves a fast-paced working environment with multitasking of many different duties and tasks. General daily priorities may change at a moment's notice and the position requires quick response time and flexibility.

Equal Opportunity Employer:
Child & Family Resources is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because it makes us stronger as a whole. For more information, visit:
    We build strong communities where children can reach their full potential!

    At Child & Family Resources, nothing is more important to us than healthy, happy children. We believe that educated parents and a wealth of resources are crucial to a child’s success, confidence, and development. Our team is committed to offering accessible programming that helps parents be the best they can be and allows children to thrive. We have offices in 13 locations throughout Arizona.When you work at Child & Family Resources, you’ll have an opportunity every day to improve the lives of those around you. The teams at our offices throughout Arizona are made up of diverse individuals that reflect their community and are dedicated to helping others. Whether you’re looking for part-time employment or a full-time position, find your home with us. You can make a difference!